{"id":519,"date":"2021-01-11T16:18:43","date_gmt":"2021-01-11T16:18:43","guid":{"rendered":"https:\/\/www.cssigniter.com\/demos\/technico\/?page_id=11"},"modified":"2023-04-12T11:40:24","modified_gmt":"2023-04-12T11:40:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/maxtec-electronics.co.uk\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div id=\"block-212acd-dfb7-42\" class=\"wp-block-gutenbee-container block-212acd-dfb7-42\"><div class=\"wp-block-gutenbee-container-inner\"><div class=\"wp-block-gutenbee-container-row wp-block-gutenbee-container-lg\">\n<div class=\"wp-block-gutenbee-column block-eff6da-4b1c-4a\"><style>.wp-block-gutenbee-column.block-eff6da-4b1c-4a { flex-basis: 66.66%; }\n\n\n      @media (max-width: 991px) {\n        .wp-block-gutenbee-column.block-eff6da-4b1c-4a { flex-basis: 100%; }\n      }\n    \n\n      @media (max-width: 575px) {\n        .wp-block-gutenbee-column.block-eff6da-4b1c-4a { flex-basis: 100%; }\n      }<\/style><div class=\"wp-block-gutenbee-column-content\">\n<div id=\"block-7c5d19-2964-44\" class=\"wp-block-gutenbee-accordion block-7c5d19-2964-44\" data-collapse-others=\"true\"><style>.wp-block-gutenbee-accordion.block-7c5d19-2964-44 { margin-top: 0px; }\n.wp-block-gutenbee-accordion.block-7c5d19-2964-44 .wp-block-gutenbee-accordion-item-title { border-color: #ffffff; color: #f2f2f2; background-color: #980000; }<\/style><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Are your systems complicated to use?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Our systems are user friendly &amp; designed around your requirements.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Can elderly people easily operate your systems?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes. Systems can be operated by a simple touch of a button.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">I have pets, does this prevent me from having a system installed?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">No. We offer pet friendly systems &amp; can protect any type of property.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">What happens if I have a problem outside of normal working hours?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We offer over the phone technical support &amp; an emergency callout service.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Can you work on other company\u2019s systems?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes. We can take over other company\u2019s systems hassle free.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">What areas do you cover?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We cover an approximate 50-mile radius from Lincoln City. Further distances are available subject to your enquiry.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">I have a problem with my existing system, do you offer repairs?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes. Our vehicles also carry parts allowing us to quickly get you back up &amp; running again.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">How reliable are wireless systems?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We have over 25 years of experience with radio equipment, wireless technology of today is very reliable.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Do you install new systems?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We offer new installations, maintenance contracts, repairs and system take overs too.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">I am building a new property, are you able to install a system in stages?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes we can install systems on a first &amp; second fix basis. We can also offer temporary portable systems whilst the property is being built.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">How reliable are your systems?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We only install professional recognised security equipment; this proves for a trouble-free reliable system.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">What happens if I forget my code number?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We can easily default code numbers upon request.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">I have just moved into a new house; can you take over my current security system.<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes. We can take over your current system &amp; offer a new maintenance package.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">What happens if I don\u2019t have my system serviced?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">A lack of maintenance will undoubtably cause problems with your system at some point in the future. A yearly maintenance check will help keep a trouble-free system. Maintenance customers also benefit from technical support &amp; access to a 24-hour emergency callout service. This may also be a compulsory requirement from your insurance company.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Do you do panic button systems?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes. We offer portable &amp; fixed type panic button systems.<\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"wp-block-gutenbee-container-background\" data-parallax-speed=\"0.3\"><\/div><\/div>\n\n\n\n<div id=\"block-e44693-f793-4b\" class=\"wp-block-gutenbee-container block-e44693-f793-4b\"><div class=\"wp-block-gutenbee-container-inner\"><div class=\"wp-block-gutenbee-container-row wp-block-gutenbee-container-lg\">\n<div class=\"wp-block-gutenbee-column block-588afc-935b-4b\"><style>.wp-block-gutenbee-column.block-588afc-935b-4b { flex-basis: 66.66%; }\n\n\n      @media (max-width: 991px) {\n        .wp-block-gutenbee-column.block-588afc-935b-4b { flex-basis: 100%; }\n      }\n    \n\n      @media (max-width: 575px) {\n        .wp-block-gutenbee-column.block-588afc-935b-4b { flex-basis: 100%; }\n      }<\/style><div class=\"wp-block-gutenbee-column-content\">\n<div id=\"block-5ff5a6-986e-43\" class=\"wp-block-gutenbee-accordion block-5ff5a6-986e-43\" data-collapse-others=\"true\"><style>.wp-block-gutenbee-accordion.block-5ff5a6-986e-43 { margin-top: 0px; }\n.wp-block-gutenbee-accordion.block-5ff5a6-986e-43 .wp-block-gutenbee-accordion-item-title { border-color: #ffffff; color: #f2f2f2; background-color: #980000; }<\/style><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">I am not sure what type of security I need. How can you help?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Our highly trained &amp; knowledgeable staff can recommend &amp; advise the right type of system for you.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">What happens if my alarm goes off in the night and I can\u2019t stop it ringing?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We offer over the phone technical support &amp; an emergency callout service to all maintenance contract customers.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Can I control or turn my system off via my mobile?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes. We install &amp; can upgrade existing systems to operate via a mobile app.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Do you do security lighting?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes. We can offer replacement &amp; new installations of standalone security lights to full intelligent security lighting-controlled systems.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Do I need electricity to protect a shed or outbuilding? <\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We can protect outbuildings &amp; external environments with battery operated wireless equipment.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">How far do your wireless systems operate?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">We can install radio equipment operating in the excess of several kilometres.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">Can your systems let you know when someone is on your driveway or land?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Yes. We can offer systems to alert you and trespassers they\u2019ve entered an unauthorised area.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">What guarantee do you give with your systems?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Our systems are covered by either a 1, 2 or 3 year warranty.<\/p><\/div><\/div><\/div><div class=\"wp-block-gutenbee-accordion-item\"><div class=\"wp-block-gutenbee-accordion-item-title\">If I have a problem with my security system and I\u2019m away on holiday, what will happen?<\/div><div class=\"wp-block-gutenbee-accordion-item-content-wrap\"><div class=\"wp-block-gutenbee-accordion-item-content\" style=\"border-color:#ffffff;background-color:#f6f6f6\"><p class=\"wp-block-gutenbee-accordion-item-text\">Systems under guarantee or a maintenance contract, enables keyholders to connect us and act on your behalf. We will provide technical support &amp; an emergency callout service if needed.<\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><div class=\"wp-block-gutenbee-container-background\" data-parallax-speed=\"0.3\"><\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your questions answered.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-fullwidth-boxed.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-519","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/maxtec-electronics.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maxtec-electronics.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maxtec-electronics.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maxtec-electronics.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maxtec-electronics.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=519"}],"version-history":[{"count":3,"href":"https:\/\/maxtec-electronics.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/519\/revisions"}],"predecessor-version":[{"id":759,"href":"https:\/\/maxtec-electronics.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/519\/revisions\/759"}],"wp:attachment":[{"href":"https:\/\/maxtec-electronics.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}